Terms and Conditions of Use

Effective Date: August 1st 2025
1. Introduction
These Terms and Conditions (“Terms”) govern access to and use of the Marinapy platform ("Marinapy", "we", "our", or "us"). By using Marinapy, whether as a registered user or visitor, you accept and agree to be bound by these Terms.
Marinapy is a cloud-based platform that provides marina operators with digital tools for managing clients (boaters), invoicing, operations, and communication.
If you do not agree to these Terms, you must not access or use the Service.
2. Scope of the Service
Marinapy offers a freemium model. Some core functionalities are available free of charge ("Free Services"), while others are accessible only through a paid subscription or as add-ons ("Paid Services").
  • Free Services are provided "as-is" without any service level guarantees.
  • Paid Services may include additional features, support, integrations, or customization options, as described in your subscription plan.
We reserve the right to modify or discontinue Free Services at any time.
3. Marinapy’s Role and Disclaimer
Marinapy is a software provider only. We do not own, operate, or manage marinas, nor do we offer marina services directly to boaters. We provide marina operators with tools to facilitate their internal operations and customer communications.
As such:
  • Marinapy is not a party to any contract or transaction between a marina and a boater.
  • Marinapy has no control over marina pricing, policies, communications, or service quality.
  • Marinapy shall not be held liable for any damage, claim, loss, or dispute arising from marina-boater relationships, including but not limited to berth assignments, invoicing, or facility usage.
    Boaters using Marinapy as part of their marina’s services must direct all questions and complaints to the marina itself. Marinapy bears no responsibility in that relationship.
4. User Registration and Account Management
Users (typically marina operators or staff) must register an account to access the Service. You agree to:
  • Provide accurate and complete information
  • Maintain the confidentiality of your credentials
  • Use the Service only for lawful business purposes
You are responsible for all activity conducted under your account.
5. Data Ownership, Hosting, and Privacy Compliance
5.1 Ownership: All customer (boater) and operational data entered by a marina remains the sole property of that marina. Marinapy does not claim ownership over such data.
5.2 Data Processing: Marinapy acts as a data processor on behalf of the marina (the data controller). We process personal data only for the purpose of providing the Service, in accordance with applicable laws.
5.3 Compliance with Data Protection Laws: We are committed to compliance with global data privacy regulations, including but not limited to:
  • GDPR (EU)
  • PIPEDA (Canada)
  • CCPA/CPRA (California, USA)
  • LGPD (Brazil)
  • PDPA (Singapore and others)
  • COPPA (USA – where applicable)
Accordingly, Marinapy:
  • Implements technical and organizational measures to protect personal data
  • Does not sell or share personal data with third parties for advertising
  • Provides data access, portability, and deletion rights upon verified request
  • Requires marinas to obtain all necessary consents from end users (e.g., boaters)
If you are a marina operator, it is your responsibility to ensure you collect and process client data in accordance with applicable privacy regulations.
6. Acceptable Use Policy
You agree not to:
  • Use the Service for illegal, fraudulent, or harmful purposes
  • Attempt to interfere with the operation of the platform
  • Upload malware, spam, or unauthorized content
  • Access or use another user's account without permission
We reserve the right to suspend or terminate access for violations of this policy.
7. Fees, Billing, and Payment Terms
7.1 Subscription Model: Paid Services are billed according to the subscription plan selected by the user. Prices and features are published on our website or set forth in your commercial agreement.
7.2 Price Changes: Marinapy reserves the right to revise its pricing for Paid Services at any time. In the event of a price change, affected users will be notified at least fifteen (15) calendar days in advance by email or in-app notification. Continued use of the Service after the effective date of the new pricing constitutes acceptance of the revised fees.
7.3 Payment Terms: Unless otherwise stated, subscription fees are due in advance and are non-refundable. Marinapy reserves the right to suspend access to Paid Services in the event of late or failed payments.
7.4 Taxes: All applicable taxes (including VAT, sales tax, or other governmental charges) are the responsibility of the user and are not included in published prices unless explicitly stated.
8. Service Availability and Support
We aim to provide a reliable and secure Service. However:
  • Marinapy does not guarantee uninterrupted or error-free availability
  • Scheduled maintenance may affect accessibility
  • Free-tier users may receive limited or no support
  • Paid users may access priority support as per their plan
9. Intellectual Property
All intellectual property related to the Marinapy platform (software, content, branding) is owned by Marinapy or its licensors.
You may not copy, modify, distribute, or reverse-engineer any part of the Service.
10. Warranties and Limitation of Liability
10.1 No Warranty: The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including fitness for a particular purpose and merchantability.
10.2 Limitation of Liability: To the fullest extent permitted by law:
  • Marinapy is not liable for any indirect, incidental, or consequential damages.
  • Marinapy is not liable for any claims arising from the use of the Service by a marina in managing its relationship with its clients.
  • Boaters and third parties may not pursue legal claims against Marinapy based on services provided by the marina using the platform.
11. Termination
You may cancel your account at any time. Upon termination:
  • Free Services will be deactivated immediately
  • Paid subscriptions will end at the close of the current billing cycle unless otherwise stated in the contract
  • We may retain data as required by law or for legitimate business purposes, with safeguards in place
12. Changes to Terms
We may update these Terms at any time. We will notify users of material changes via email or in-app notice. Continued use after updates constitutes acceptance of the revised Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of France.
Any dispute arising from or related to the Service shall be submitted to the exclusive jurisdiction of the competent courts of Paris, France, unless otherwise mandated by applicable law.
14. Contact
For questions about these Terms or your use of the Service, contact:
Marinapy – Legal Department
Email: legal@marinapy.com